Privacy Policy
Protecting your personal details on our website
Last updated: 19/08/2025
Carpet Factory Shop values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.
By using our Site, you agree to the practices described below.
Information We Collect
When you use our Site, we may collect the following types of information:
a) Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through our payment providers; we do not store card numbers)
b) Non-Personal Information
IP address
Browser type and version
Device information
Pages visited and time spent on the Site
Cookies and tracking technologies
2. How We Use Your Information
We may use the information we collect for purposes including:
To process and full fill orders
To provide customer support
To send order confirmations, updates, and delivery notifications
To improve our website, products, and services
To personalize your shopping experience
To send promotional emails (only if you have opted in)
To comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
Service providers (e.g., payment processors, delivery companies, IT support) to help us run our business
Legal authorities if required by law or to protect our rights, safety, or property
Business transfers if our company is involved in a merger, acquisition, or sale of assets
4. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to improve user experience and analyse traffic. You can disable cookies in your browser settings, but some features of the Site may not function properly.
5. Data Security
We use industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights:
To access the personal data we hold about you
To request correction of inaccurate data
To request deletion of your data (“right to be forgotten”)
To opt out of marketing communications
To restrict or object to certain types of data processing
You can exercise these rights by contacting us at [insert contact email].
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
8. Children’s Privacy
Our Site is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Carpet Factory Shop
Email: [ abrar_m@hotmail.co.uk ]
Phone: [ 07838384727 ]