Terms & Conditions

Last Updated: [ 19/08/2025 ]

Welcome to Carpet Factory Shop. By accessing or using our website products, or services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

1. General Information

  • The Site is owned and operated by Carpet Factory Shop 

  • These Terms govern your use of the Site, including browsing, purchasing products, and accessing services.

  • By using our Site, you confirm that you are at least 18 years old or have parental/guardian consent to use the Site.

2. Products & Services

  • We strive to display accurate descriptions, images, and prices of all carpets and products. However, we cannot guarantee that colors or textures shown on your device’s screen will exactly match the product.

  • All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

  • Custom orders may be subject to additional terms, which will be communicated at the time of purchase.

3. Pricing & Payment

  • All prices are listed in [currency, e.g., GBP] and include/exclude VAT where applicable.

  • Payment must be made in full at the time of order, unless otherwise agreed.

  • We accept [list payment methods, e.g., credit/debit cards, PayPal, bank transfer].

  • We reserve the right to correct pricing errors at any time, even after an order has been placed.

4. Shipping & Delivery

  • Delivery times are estimates only and may vary depending on stock availability, location, and courier service.

  • Risk of loss and damage passes to you upon delivery of the products.

  • Any delivery charges will be displayed at checkout.

5. Returns & Refunds

  • We follow all applicable consumer protection laws regarding returns and refunds.

  • Standard products may be returned within [number] days of delivery, provided they are unused, in original condition, and accompanied by proof of purchase.

  • Custom or made-to-order carpets may not be eligible for return unless faulty.

  • Refunds will be processed within [number] working days after inspection of the returned goods.

6. Intellectual Property

  • All content on the Site, including text, logos, images, and product descriptions, are the property of Carpet Factory Shop and protected by copyright and trademark laws.

  • You may not copy, reproduce, distribute, or exploit our content without prior written permission.

7. User Conduct

By using our Site, you agree that you will not:

  • Misuse the Site or interfere with its operation.

  • Attempt to gain unauthorized access to the Site or its systems.

  • Use the Site for unlawful, fraudulent, or harmful purposes.

8. Limitation of Liability

  • We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of information on the Site.

  • To the maximum extent permitted by law, Carpet Factory Shop shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or Site.

9. Indemnification

You agree to indemnify and hold harmless Carpet Factory Shop, its employees, directors, and affiliates from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

11. Changes to Terms

We may update or amend these Terms from time to time without prior notice. The latest version will always be posted on this page, and continued use of the Site signifies your acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of UK, and any disputes shall be subject to the exclusive jurisdiction of the courts of UK.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Carpet Factory Shop
Email: [ abrar_m@hotmail.co.uk ]
Phone: [07838384727]

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